1. Information We Collect
PhysicsCoach Pro ("we", "our", or "the Platform") collects information necessary to deliver educational instruction, conduct live video webinars, evaluate examinations, and manage academic enrollment.
- Account Credentials: Full name, verified email address, contact telephone number, and encrypted password hash.
- Academic Profile: Enrolled institution, degree program (M.Sc, B.Ed, etc.), target examination (CSIR-NET, GATE), and geographic district.
- Examination & Learning Records: Test answers, MCQ scores, OMR upload scans, lecture viewing progress, and attendance metrics.
- Technical Telemetry: IP address, device browser type, operating system, and session timestamps.
2. How We Use Information
The collected information is processed solely for academic operations, including:
- Provisioning course access, live stream sessions, and study material downloads.
- Generating automated exam scorecards, percentile rankings, and personalized mistake notebooks.
- Verifying student eligibility and prevent unauthorized credential sharing.
- Communicating schedule modifications, live class alerts, and doubt responses.
3. Data Security & Storage
We employ industry-standard cryptographic protocols (TLS/HTTPS in transit and AES-256 for sensitive storage). Access to student data is strictly restricted to authenticated instructors and authorized administrative personnel under confidentiality agreements.
5. Third-Party Services
To provide interactive real-time classroom experiences and streaming, we interface with secure infrastructure partners (including Socket.io media signaling and cloud file delivery). Third-party providers are strictly prohibited from utilizing student data for independent commercial purposes.
6. Your Rights & Choices
Students have the unconditional right to access their academic profile, request export of exam history, update personal details, or request full account de-registration by submitting an inquiry to our administrative grievance team.
7. Privacy Inquiries
If you have questions regarding this Privacy Policy or wish to report an data issue, contact our designated Data Protection Officer: